Privacy Policy

This Privacy Policy describes how Thoda Soft (“we”, “us”) handles your personal data when you visit or purchase from our website. We process data in accordance with India's Digital Personal Data Protection Act, 2023.

Information we collect

• Contact & order details — name, phone number, email, shipping/billing address, and order history.
• Payment information — processed securely by our payment partners; we do not store your full card details.
• Usage data — pages viewed, device and browser info, and cookies used for analytics and improving the site.

How we use your information

• To process, fulfil, and deliver your orders.
• To provide customer support and respond to your queries.
• To send order updates and, with your consent, marketing messages.
• To prevent fraud and improve our products and experience.

Who we share data with

We share data only with trusted partners who help us operate:

• Shopify — our commerce backend and order management.
• Checkout & payment partners (e.g. our checkout provider) — to process payments and Cash on Delivery.
• Logistics partners — to ship and track your orders.
• Communication tools (email/WhatsApp) — for order updates and support.

Cookies & analytics

We use cookies and analytics to understand how the site is used and to improve it. You can control cookies through your browser settings.

Your rights

You may request access to, correction of, or deletion of your personal data, and withdraw consent for marketing at any time. To exercise these rights, contact us at thodasoft@gmail.com.

Data security & retention

We use reasonable technical and organisational measures to protect your data and retain it only as long as needed for the purposes above or as required by law.

Contact

Questions about this policy? Reach us at thodasoft@gmail.com or via our contact page.

[Operated by: [Registered business name], [Registered address], GSTIN: [GSTIN]. Replace these placeholders with your legal entity details.]